#Paypal help center how to#
#Paypal help center software#

You can also find links to several other helpful resources such as the academy, guides, forums, and so on. They ask you (the user) what your specific problem is instead of tossing copious amounts of potentially relevant articles at you. An easy way to access the main website without losing access to the search bar.Īsana uses a different support page approach than most of the other Help Centers.General and Business queries are separated, and each has its own categories and search results.The help center is presented in the users' native language automatically, including the search bar message.By the way, all links are on the same page, so you need not scroll aimlessly up and down on it! It also features a search bar at the top of the page to make things even more accessible for the user. Moreover, the layout is arranged in a pinboard-style, meaning you can get helpful tips, articles, and guides at the bottom of the page. The standout feature of Pinterest's help center is that it has dedicated sections for businesses and regular users. structured articles and FAQs with high readability.intuitive navigation where the search bar is on the top of the page.Despite the fine print, texts are pretty good for understanding. Polygonal shapes and bright colors make it look stylish and eye-catching. It has a well-designed help center which is even more attractive than a homepage or landing page. Rakuten Kobo, or simply Kobo, is a seller of e-books, audiobooks, e-readers, and tablet computers. The cookie notification isn't intrusive and does not block the search bar.The result page isn't endless and has clear pages, making it more digestible on smaller-screen devices.Separate categories for different searches (i.e., one for sale and one for shopping).The first thing you see is a search bar.Here are some other things their implementation got right: You can also get assistance and support via Etsy's community forums. It has a neat and simple layout that allows for easy and swift navigation, a search bar, and several featured articles at the top of the page. Etsy Help CenterĮtsy Help Center's look perfectly complements the style of their main website. Help centers like Etsy, Invison, Asana, and Pinterest are splendid platforms that boast this feature. This is not only a quick way to find the information you are looking for, but it also allows collecting search queries to create new content and optimize existing ones to be more relevant.

Placing a Search Bar at the Top of the Help Page Help Center Design Essentials and Designs to Get You Inspired To that end, read about the essentials of designing a help center and the twenty help center designs to get some inspiration. Usually, they expect from help centers a clear, user-driven language, interaction, an engaging interface, sometimes a voice search, and, surely, easy-to-follow instructions.įinding a starting point when creating a help center or redesigning your existing one might be challenging. Therefore, tutorials and technical troubleshooting are helpful for clients in understanding the product or service usage steps that are involved. Primarily, self-service has become one of the main Saas company's ways of providing customer support. So, the equation is simple: you please the customer, and the customer returns the favor!

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#Paypal help center how to#

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#Paypal help center software#

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